Terms of Business

This website is operated by BodEquality Limited (“we”,“us” and “our”).

Our office address is 213 Chester Road, Helsby, Cheshire, WA6 0DLwe can be reached by email emi@bodequality.com.


These terms and conditions (the “Terms”) set out the way in which we do business with our customers (“you”).  In particular, these Terms will apply when you place an order for a Product with us. “Product” or “Products” means any product(s) as listed for sale on the website.

You should also be aware that:

  • Any personal information that you submit to us in the course of placing an order with us through this website will be handled in accordance with our Privacy Policy available here

Terms and Conditions

We may need to update these Terms (as well as any other policies or guidance we issue)  to comply with law or to meet our changing business requirements, without notice to you. Any updates or amendments will be posted on the website. In addition, we reserve the right to modify, suspend or discontinue the sale of certain services with or without notice to you and we will not be liable to you or any third party for any such modifications, suspension or termination. By continuing to use the Website, you agree to be bound by the terms of these updates and amendments.

If you place an order with us through our website, these Terms and our Product Policy and Privacy Policy  make up the entire agreement between you and us in relation to that order. 


By placing an order through the BodEquality website:

  1. You accept and agree to be bound by these Terms;

  2. Where you are not a UK resident, you confirm to us that there is nothing in the laws governing the place where you live that would make it illegal or unlawful for us to supply you with the Products you have ordered

  3. You confirm that you are at least 18 years old.

Contracting Process

Orders for Products to be fulfilled by BodEquality directly (“BodEquality Products”)

When you purchase a BodEquality Product through the BodEquality website that is to be fulfilled directly by BodEquality, you will be sent an e-mail confirmation once you have completed your order. It will normally state what products are on order, the total cost including VAT (where appropriate) and invoice details. If for any reason your order cannot be processed, you will be notified as soon as practicable.

We will send you a confirmation email when your order has been placed successfully. No contract for the sale of a BodEquality Product will subsist between you and us until such order confirmation email has been sent. This confirmation e-mail amounts to an acceptance by us of your offer to buy the BodEquality Product(s). ]You must check that the details on this confirmation e-mail are correct as soon as possible and notify us of any errors immediately. You are responsible for ensuring your details are accurate and error free, and BodEquality will under no circumstances be liable for such errors. 

In the case of products fulfilled in a digital format, including but not limited to digital certificates, you are strictly prohibited from attempting to extract any element of the document and from editing or creating a new document based on the digital product.

Product Descriptions

The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflect the colour of the Products. Your Products may vary slightly from images displayed.

Product Availability

In the case of an "Ambassador" or "Go Global" order, BodEquality will endeavour to on-board you as soon as possible. Please allow fourteen days for full integration.


Price and Delivery

The price of any courses that you order through the BodEquality website will be as quoted on our website and may be amended.

The prices quoted for Products sold through our shop include VAT but exclude delivery costs, which will be added to the total amount due and payable by you.  The total amount due will be confirmed before you place your order.

Listed prices may change at any time, but such changes will not affect orders that you have already placed prior to the amendment taking effect.

Ownership of BodEquality Products you have ordered from us will only pass to you when we have received full payment, including any delivery charges, from you. However, once the BodEquality Products you have ordered from us are dispatched to you, they are your responsibility.  The BodEquality Products are held at your risk from the time of dispatch.

We aim to send any personalised BodEquality Products you have ordered out within six to eight weeks of the end of your course.

Cancellation and Refunds 

Refunds on digital products are not usually refunded. As a consumer, in some rare circumstances you may have rights under UK law that entitle you to either cancel your order or request a refund. If you are on a subscription plan ("Go Global") your plan will continue until you yourself cancel it.

Comments and Complaints

If you have any comments to make or if you wish to make any complaints about the service you have received or the Products you have ordered, please contact us using:

Our Liability to You

If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable, is outside of our control, otherwise excluded in these terms, or that is governed by a third party’s terms. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into any contract for sale / purchase.

We only supply the BodEquality Products for domestic, private, business use. You agree not to use any BodEquality Product for any commercial or resale purposes, and we have no liability to you or any third party for any loss of profit, loss of business, business interruption, or loss of business opportunity.

We do not in any way exclude or limit our liability for:

  • death or personal injury caused by our negligence;

  • fraud or fraudulent misrepresentation;

  • any other matter we are not permitted to limit or exclude by applicable law.

Governing Law

These Terms are governed by the laws of England and Wales and the English courts will have exclusive jurisdiction to address any disputes arising under or in connection with these Terms.